If you having the same situations in different pc, the external HDD is probably defective. Send back to WD or the agency if the warranty period is not expired. By the way, there are THREE agencies of WD in HK, which are Synnex, VST & Xander. Check the box of the HDD if it was preserved, or you can check the serial number of the HDD and search their website.
Here is the information about the data recovery by WD, but I am not sure about the terms and condition in dealing with the agency, maybe you should check the "Support" in the website of WD.
http://support.wdc.com/?wdc_lang=ch
香港
Kroll Ontrack (HK) Ltd.
1701-02 Central Plaza,
18 Harbour Road
Wanchai
Hong Kong
Tel: 2884 7788 |
發表於 2012-8-24 07:22 PM
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