kbmho810

What's model the router?Did you run the set up disc frist or read the menu follow the direction?

kbmho810

May be need IP renew(Repair/Diagnose) to match the router.

the make Prolink router is the most hard to set up, you better go back his siite for help!
http://www.prolink2u.com/new/support/download.php?q=WGR1004
Click>Enquiry us for Support
or go reset the router to factory setting and star over again!